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How to make a complaint

Complaints relating to the above matters can be directed to the relevant State Department of Fair Trading Office or Consumer Affairs Office whose contact details appear here:

AUSTRALIAN BUSINESS AND CONSUMER AFFAIRS AGENCIES

STATE

NAME

CONTACT INFO

ACT Office of Fair Trading P: 02 6207 0400
W:
www.consumer.act.gov.au
VIC Consumer & Business Affairs P: 1300 558 181
W:
www.consumer.vic.gov.au
QLD Qld Office of Fair Trading P: 13 13 04
W:
www.fairtrading.qld.gov.au
SA Office of Consumer & Business Affairs P: 08 8204 9777
W:
www.ocba.sa.gov.au
WA Consumer & Employment Protection P: 1300 304 054
F:
08 9282 0850
W:
www.docep.wa.gov.au
NT Department of Consumer Affairs Industries * Business P: 08 8999 1999
F:
08 8999 6260
W:
www.nt.gov.au/caft
NSW Office of Fair Trading P: 132 220
W:
www.fairtrading.nsw.gov.au
TAS Consumer Affairs & Fair Trading P: 1300 654 499
W:
www.justice.tas.gov.au/ca